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Shipping & Returns

 

  

  • Your order will be shipped in a gift box, tied with a ribbon, ready for gift giving (ribbon color/design will vary).  It will also include a note from Sandy, the artist.

We ship USPS Priority Mail anywhere in the United States, Canada, and the United Kingdom.  Other international orders can be placed by emailing us at info@tobyandmax.com.


"NO WORRIES" SATISFACTION GUARANTEE

We want you to buy with full confidence that you will love our jewelry.  But rest assured, if for some reason it doesn't work for you, you can return it within 10 days.  Here's what you do:

  • email me at info@tobyandmax.com with the reason you want to return your item, and I'll give you a return authorization number to include in your package. 
  • mail it back, in it's original condition, with return authorization number, within 10 days, making sure it's packaged properly (we can't be held responsible for lost or damaged mail)
  • upon it's arrival we will process your refund, minus shipping charges

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